Formed in February 2009 by Ushan Gamage, THE IT GUY Sri Lanka provides friendly and professional IT support to everyone from small businesses working at home to office-based companies, local authorities and charities. It really matters to us that all our clients – no matter how large or small – receive the same attention and focus. We understand that, just like people, every business is different. That’s why we really listen and take the time to find out what it is that makes every organisation we work with tick. We believe it’s our role to empower businesses of any size with access to all the technologies required to compete in the marketplace and stay safe from cybercrime. For us, good business is about integrity, ethics and looking after the environment. It’s also about forging lasting relationships and being personable, trustworthy and communicative
THE IT GUY delivers quality service to all clients. We want to understand you’re looking for and make sure we get it right first time.
We always aim to be on time to any appointment. In the highly unlikely event of any issues, we’ll give you plenty of notice and keep you informed throughout.
We know that for many people IT jargon and “tech-speak” is another language. With ITGUY, you’ll receive clear communication and all technical concepts will be explained in clear English.
We really care whether the problem presented to us has been solved. We want our clients to trust us with their IT and come back to us for future business. Please check the testimonials to see what people say about ITGUY. References can, of course, be supplied if needed.
We are friendly and with a good sense of humour too. We love a chat and getting to know our customers, so pop the kettle on.
Sometimes when encountering a technical problem the best thing to do will be to start again. Rather than trying to fix something that’s not worth it, we would rather advise that it makes more sense to start again. This may mean less money for us. However, with experience, clients prefer the truth and appreciate being told: “how it is”.